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The Electronic Reservation Card
The Res Card
Manager provides an automated way to query and manage your database of
reservation data. The Res Card Manager replaces the paper index res card
and file folders that have for years cluttered agencies. In the past,
agents entered details of many leisure type reservations (client
information, confirmation numbers, itineraries, vendor information,
remarks etc.) on cards. Agents kept these cards somewhere on their desk
or somewhere in the file. That "somewhere" translates into precious time
spent searching for res cards, especially when the booking agent was not
available and another agent had to locate the card.
With the Res Card
Manager, you have the tool to organize and maintain reservation
information in a central database. When a customer calls, you can now
answer questions or update information by accessing the Res Card with
the customer's travel details.
It is a powerful
reservation manager designed, not to replace the CRS, but rather to
provide a tool for tracking reservations that are not booked through the
CRS, for example, those that are booked on-line or over the telephone.
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