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Support

It is in our mutual best interests to see that your new travel agency succeeds.  To this end, we provide a high level of  support in a number of ways.

7/24 Staff Support  While you are expected to complete your training and be able to sell and book travel, our staff of travel experts will be available to you during regular business hours.  We are only a phone call away when you run into a problem you can't handle. It makes sense for us to make sure you don't stumble as you learn the travel business. Even after you have been at it for a while unusual situations will occur that require our assistance. Be assured that the assistance you need will be forthcoming. It is in our interest to see that you succeed and we won't let you falter.

Resource Center Support  The Resource Center is a password protected area of our web site entirely devoted to supporting you.  It includes all of the operating and training manuals you need to operate your travel agency.  The Sabre reservations system is available from the Resource Center.  Commissions we have negotiated with our suppliers are listed.  A Help section is included to aid you  in finding help to solve problems that come up. Finally, a number of links to important travel information located in other web sites is included. 

Agency eServices  This is another password protected site provided by Sabre to support the Sabre reservations system product that will be installed on the computers used by your travel arrangers.  This area provides opportunities for training and an excellent resource for travel knowledge.

Sabre Help Desk  The Sabre help desk handles any questions you have regarding the Sabre reservations system.  This is the place to call if your travel arranger is having a problem with a difficult Sabre entry or Sabre program problems.  There is no additional charge to you for these services.