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Information
Flow
Procedures for the movement of
information between you and the Certified Travel Service Center are designed
to insure efficient, error-free processing.
Procedures
You Follow
1. You make the
reservation for your customer in one of the following ways:
a. Air Tickets. Use your computer to make the reservation through
the SABRE™ system.
b. Cars and Hotel Rooms. Use your computer
to book hotel rooms or car
rentals yourself or call the car rental company or hotel on their toll-free
number to book. Enter the booking in your SABRE™ computer system.
c. Other Travel Services.
(1). Call the travel vendor (tour operator, cruise line company, etc.) on
his toll-free number and identify yourself as a Certified Travel Associate
and make the reservation, or
(2) Book the tour or cruise through your
SABRE™
computer system.
(3). The travel vendor faxes headquarters a confirmation copy of the reservation
showing all the details of the vacation package. Headquarters then
faxes the confirmation to you. You give a copy of this to
your client.
(4). You then complete a simple Internet form in the
Resource Center of our web site. This shows details of the travel service
you have reserved, and the amount owed by your customer. Record credit card
information and have your customer sign for the credit card charge or
collect a check from your customer. Submit the form through the Internet.
2. If your customer paid by check, deposit his check in your bank account
and purchase a cashier's check for the full amount of the travel purchase or
deposit. Remit the cashier's check to Certified Travel with a copy of the
Invoice and Itinerary. You may wire transfer funds to Certified Travel's
bank account instead of remitting a cashier's check if you prefer.
Certified
Travel Service Center Processing
1. Air
reservation. Headquarters retrieves the reservation from the SABRE™
system and prepares electronic tickets within the computer for ticketless
travel (or prepares printed tickets if required).
2. Other travel service you have booked: Headquarters
retrieves the reservation from the Internet form you complete and enters
the reservation in the Certified Travel Accounting System.
3. If your customer used a credit card, headquarters obtains
authorization for the credit card charge and mails air tickets to you or
releases the electronic ticketing record so your customer can board the
plane without paper tickets. If the form of payment is by check, mails the
paper tickets or release the electronic air tickets upon receipt of your
cashier's check.
4. If your customer purchased a travel service other than air tickets,
and the form of payment was by check, headquarters prepares a Certified
Travel check to the vendor upon receipt of your cashier's check.
5. Upon receipt of travel documents (tours, cruises, etc.) from the
vendor, headquarters mails the travel documents to you for delivery to your
customer.
6. On the 15th and last day of the month: Headquarters prepares a report
of your sales and mail the report to you along with your commission check.
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