CerTrav.Net
www.certrav.net

Join our network of Independent Travel Agents

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PROGRAM DETAILS

Features of CerTrav.Net
What You Get
Resource Center
Commissions You Earn
Your Costs
Training You Receive
Support Provided
Marketing Your Agency
Professionalism
Information Flow
Equipment Needed
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TRIP PLANNING

Cruises
Tours

Itinerary Review
Passports and Visas
Customs Regulations
State Department Warnings
Currency Conversions
Traveler Health Precautions
Weather
Driving Directions
Restaurant Reviews

RESOURCE CENTER

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Information Flow

Procedures for the movement of information between you and the Certified Travel Service Center are designed to insure efficient, error-free processing.

Procedures You Follow

1. You make the reservation for your customer in one of the following ways:

        a. Air Tickets. Use your computer to make the reservation through the SABRE™ system.                   
       
        b. Cars and Hotel Rooms. Use your computer to book hotel rooms or car rentals yourself or call the car rental company or hotel on their toll-free number to book.  Enter the booking in your SABRE™ computer system.    
        
       c. Other Travel Services.

                (1). Call the travel vendor (tour operator, cruise line company, etc.) on his toll-free number and identify yourself as a Certified Travel Associate and make the reservation, or 

                (2)   Book the tour or cruise through your SABRE™ computer system. 

                (3). The travel vendor faxes headquarters a confirmation copy of the reservation showing all the details of the vacation package.  Headquarters then faxes the confirmation to you. You give a copy of this to your client.

                (4). You then complete a simple Internet form in the Resource Center of our web site.  This shows details of the travel service you have reserved, and the amount owed by your customer. Record credit card information and have your customer sign for the credit card charge or collect a check from your customer. Submit the form through the Internet.

2. If your customer paid by check, deposit his check in your bank account and purchase a cashier's check for the full amount of the travel purchase or deposit. Remit the cashier's check to Certified Travel with a copy of the Invoice and Itinerary. You may wire transfer funds to Certified Travel's bank account instead of remitting a cashier's check if you prefer.

Certified Travel Service Center Processing

1. Air reservation. Headquarters retrieves the reservation from the SABRE™ system and prepares electronic tickets within the computer for ticketless travel (or prepares printed tickets if required).

2. Other travel service you have booked: Headquarters retrieves the reservation from the Internet form you complete  and enters the reservation in the Certified Travel Accounting System.

3. If your customer used a credit card, headquarters obtains authorization for the credit card charge and mails air tickets to you or releases the electronic ticketing record so your customer can board the plane without paper tickets. If the form of payment is by check, mails the paper tickets or release the electronic air tickets upon receipt of your cashier's check.

4. If your customer purchased a travel service other than air tickets
, and the form of payment was by check, headquarters prepares a Certified Travel check to the vendor upon receipt of your cashier's check.

5. Upon receipt of travel documents (tours, cruises, etc.) from the vendor, headquarters mails the travel documents to you for delivery to your customer.

6. On the 15th and last day of the month:
Headquarters prepares a report of your sales and mail the report to you along with your commission check.

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