CerTrav.Net
www.certrav.net

TO CORPORATE  PROGRAM 

PROGRAM DETAILS

Features of CerTrav.Net
What You Get
Resource Center
Commissions You Earn
Your Costs
Training You Receive
Support Provided
Marketing Your Agency
Professionalism
Information Flow
Equipment Needed
Relationships
Is This For You?
FAQs
Enrollment Information

TRIP PLANNING

Cruises
Tours
Itinerary Review
Passports and Visas
Customs Regulations
State Department Warnings
Currency Conversions
Traveler Health Precautions
Weather
Driving Directions
Restaurant Reviews

RESOURCE CENTER

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Professional Travel Service

As a Certified Travel Associate you will follow carefully thought out procedures that will enable you to render professional service from the start.

Traveler Profile

The first step is to set up computer profile forms for each of your clients. What are their travel preferences? What airline do they like, where do they like to sit and what are their frequent flier numbers? Do they have preferences regarding hotels and car rental companies? What credit cards and numbers will you charge their travel to? What are the names and ages of members of their family?

The Traveler Information Form is used to capture all of this information. The information is then input into the SABRE™ system. Once you have entered the information in your computer, you won't have to enter the same information when your client books travel in the future. Your customers will appreciate your professionalism!

Booking Air Travel

Each time you book air travel you transfer the information from the traveler's computer profile record to a travel record and then search the SABRE™ data base to find the least expensive fare and the flights that satisfies the traveler's requirements and preferences. After obtaining approval from the traveler, you book the flights. Within a few minutes a fax showing the traveler's complete itinerary along with confirmation numbers and seat assignments is received from Certified Travel headquarters. The faxed itinerary is then given to the traveler for use in securing boarding passes at the airport.

Hotels and Cars

After booking air travel you can use your computer  SABRE™ system to book a rental car and hotel room if required. In addition to the SABRE™ system, the Hotel and Travel Index is provided for your use. This manual has information on virtually any hotel anywhere - even city maps showing the hotel's location.  The faxed itinerary you receive from headquarters will include the hotel and car bookings you have made along with the air itinerary.

For car rental information, you will have brochures describing the different car types and rental rates at cities around the world. Up-to-date car rental information will also be available in your SABRE™ system and from car rental agents that can be called on toll-free numbers.

Vacation Planning

Many people think the best part of being a travel agent is being able to help people plan their vacations.  The Vacation Planning Worksheet guides you through the process.  First you must "qualify" your client - What are his interests? Does he prefer sand and sun or mountains? Does he want a conducted tour or would he prefer to do his own thing?" Would he like an all-inclusive vacation or prefer to secure meals, entertainment, etc. on his own? Does he have destination preferences? Would he be interested in a cruise? What is his vacation budget?

With this information, you are prepared to consult your Official Tour Directory and your extensive library of travel brochures (all included in your start up package) to find a suitable vacation.

The final step is the presentation of your findings to your client.   The way you go about presenting your ideas and your ability to "close the sale" will determine the final outcome!

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